All posts (494)

Desk Review: OpenTable's 'System of Record' — what restaurants are actually agreeing to on April 16

vibe check

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18 min read

Desk Review: OpenTable's 'System of Record' — what restaurants are actually agreeing to on April 16

UK hospitality April-1 cliff edge: NLW £12.71, RHL relief ends, 2,076 closures projected

the pass

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6 min read

UK hospitality April-1 cliff edge: NLW £12.71, RHL relief ends, 2,076 closures projected

Sweetgreen's plan after selling the robot — the Sweet Growth Transformation reset

the operator

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19 min read

Sweetgreen's plan after selling the robot — the Sweet Growth Transformation reset

FAT Brands has to sell. Here's what the AI premium does (and doesn't) buy a multi-brand QSR.

the bottom line

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12 min read

FAT Brands has to sell. Here's what the AI premium does (and doesn't) buy a multi-brand QSR.

The Voice Agent Maturity Curve

mise

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20 min read

The Voice Agent Maturity Curve

Applebee's just became its own franchisee. The territory math is the trade.

the bottom line

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12 min read

Applebee's just became its own franchisee. The territory math is the trade.

Three things we saw at Bar & Restaurant Expo Day 2

the pass

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4 min read

Three things we saw at Bar & Restaurant Expo Day 2

Toast joins Fast Company's Most Innovative Companies of 2026 — and the narrative cycle just hit its peak

the pass

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5 min read

Toast joins Fast Company's Most Innovative Companies of 2026 — and the narrative cycle just hit its peak

Darden's quiet AI strategy is buy-vs-build done right

the operator

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19 min read

Darden's quiet AI strategy is buy-vs-build done right

Bar & Restaurant Expo opens — what's actually new on the floor

the pass

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6 min read

Bar & Restaurant Expo opens — what's actually new on the floor

Darden trades like a tech company. It shouldn't.

the bottom line

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11 min read

Darden trades like a tech company. It shouldn't.

Darden +4.2% comps and the boring Bahama Breeze ending

the pass

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5 min read

Darden +4.2% comps and the boring Bahama Breeze ending

Featured More

The Voice Agent Maturity Curve

mise

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12 min read

The Four Margins of a Restaurant

mise

·

14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

·

9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

·

11 min read

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