All posts (494)

The Week Voice AI Stopped Being a Demo

vibe check

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15 min read

The Week Voice AI Stopped Being a Demo

Kroger Goes Live on DoorDash — the Largest Grocer Ever on the Platform

the pass

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5 min read

Kroger Goes Live on DoorDash — the Largest Grocer Ever on the Platform

Freddy's Sells to Rhone for ~$700M. The QSR-Burger Exit Window Reopens.

the pass

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5 min read

Freddy's Sells to Rhone for ~$700M. The QSR-Burger Exit Window Reopens.

Olo's Layoff List Is the New Restaurant-Tech Bellwether

the pass

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4 min read

Olo's Layoff List Is the New Restaurant-Tech Bellwether

The Four Margins of Hospitality AI: A September 2025 Scoreboard

mise

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24 min read

The Four Margins of Hospitality AI: A September 2025 Scoreboard

Lightspeed Names Google's Sameer Samat and Ex-ACI CEO Odilon Almeida to Its Board

the pass

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4 min read

Lightspeed Names Google's Sameer Samat and Ex-ACI CEO Odilon Almeida to Its Board

Rakuten's Free AI Hotel Search: The OTA Stack Just Got an LLM Front Door

the pass

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5 min read

Rakuten's Free AI Hotel Search: The OTA Stack Just Got an LLM Front Door

Marriott's Members Day Is the Direct-Loyalty Playbook. Here's How to Copy It.

the operator

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17 min read

Marriott's Members Day Is the Direct-Loyalty Playbook. Here's How to Copy It.

Toast Changemakers: When a $150K Grant Program Is a Customer-Acquisition Channel

the pass

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4 min read

Toast Changemakers: When a $150K Grant Program Is a Customer-Acquisition Channel

Darden Raises FY26 Guidance. The Casual-Dining Bull Case Gets Re-rated.

the bottom line

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9 min read

Darden Raises FY26 Guidance. The Casual-Dining Bull Case Gets Re-rated.

Sachem Head's PFG/USFD Push: The Math Actually Works

the bottom line

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12 min read

Sachem Head's PFG/USFD Push: The Math Actually Works

Darden Raises FY26 Outlook. The 'AI Premium' Is Invisible in the Numbers.

the pass

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4 min read

Darden Raises FY26 Outlook. The 'AI Premium' Is Invisible in the Numbers.

Featured More

The Voice Agent Maturity Curve

mise

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12 min read

The Four Margins of a Restaurant

mise

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14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

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9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

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11 min read

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