All posts (494)

Las Vegas Sands Says the Quiet Thing Loud: The Casino Floor Is the Next AI Frontier

the pass

·

4 min read

Las Vegas Sands Says the Quiet Thing Loud: The Casino Floor Is the Next AI Frontier

The McHire Post-Mortem: A Vendor-Risk Playbook for Hospitality AI

the operator

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18 min read

The McHire Post-Mortem: A Vendor-Risk Playbook for Hospitality AI

Domino's Prints Its DoorDash Thesis

the pass

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4 min read

Domino's Prints Its DoorDash Thesis

The Compliance Bill Comes Due: Pricing the EU AI Act for Hospitality Investors

the bottom line

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9 min read

The Compliance Bill Comes Due: Pricing the EU AI Act for Hospitality Investors

The EU Just Shipped a 70-Page Memo to Your CTO

the pass

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6 min read

The EU Just Shipped a 70-Page Memo to Your CTO

Inside the GPAI Code of Practice and What Hospitality Signed Up For

the pass

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4 min read

Inside the GPAI Code of Practice and What Hospitality Signed Up For

Why Marriott Just Made the Front Desk Redundant (Sort Of)

vibe check

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18 min read

Why Marriott Just Made the Front Desk Redundant (Sort Of)

What Olo's $2B Sale Really Means for the 750 Chains in Its Book

the operator

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22 min read

What Olo's $2B Sale Really Means for the 750 Chains in Its Book

The Broadline Two-Step: Sysco Watches as US Foods Circles PFG

the pass

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5 min read

The Broadline Two-Step: Sysco Watches as US Foods Circles PFG

US Foods + PFG: The AI-Distribution Endgame

the bottom line

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13 min read

US Foods + PFG: The AI-Distribution Endgame

The McHire Morning-After: Hospitality CIOs Scramble to Audit AI Vendors

the pass

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4 min read

The McHire Morning-After: Hospitality CIOs Scramble to Audit AI Vendors

'123456': How an AI Hiring Bot Exposed 64 Million McDonald's Applicants

the pass

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7 min read

'123456': How an AI Hiring Bot Exposed 64 Million McDonald's Applicants

Featured More

The Voice Agent Maturity Curve

mise

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12 min read

The Four Margins of a Restaurant

mise

·

14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

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9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

·

11 min read

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