All posts (494)

Tariffs, Coffee, and the Holiday Margin Squeeze: What Operators Actually Did in December

the pass

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5 min read

Tariffs, Coffee, and the Holiday Margin Squeeze: What Operators Actually Did in December

Known Pivoted from 'AI Books Your Date a Restaurant' to 'AI Onboards You for Dating' — and It Says Something Important About the Voice-AI Wedge

the pass

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4 min read

Known Pivoted from 'AI Books Your Date a Restaurant' to 'AI Onboards You for Dating' — and It Says Something Important About the Voice-AI Wedge

Starbucks Is Discounting Strike Math the Market Hasn't Priced — Yet

the bottom line

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9 min read

Starbucks Is Discounting Strike Math the Market Hasn't Priced — Yet

The Restaurant Tech Stories That Defined 2025 — and the One That Didn't Happen

the pass

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6 min read

The Restaurant Tech Stories That Defined 2025 — and the One That Didn't Happen

Six Weeks In: Starbucks' Open-Ended Strike Just Hit the Seattle Headquarters

the pass

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5 min read

Six Weeks In: Starbucks' Open-Ended Strike Just Hit the Seattle Headquarters

Restaurant365's 2026 Survey: Sales Volume, Not Labor, Is Operators' Top Worry — for the First Time in Years

the pass

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5 min read

Restaurant365's 2026 Survey: Sales Volume, Not Labor, Is Operators' Top Worry — for the First Time in Years

Toast IQ vs. Square's Stack vs. Lightspeed: A Mid-December Stack-Buyer's Decision Tree

vibe check

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17 min read

Toast IQ vs. Square's Stack vs. Lightspeed: A Mid-December Stack-Buyer's Decision Tree

DoorDash Launches Zesty — and Quietly Reveals What It Bought SevenRooms For

the pass

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6 min read

DoorDash Launches Zesty — and Quietly Reveals What It Bought SevenRooms For

The Voice-AI Operator Bench: What Bojangles, White Castle, Taco John's, and Jersey Mike's Are Actually Doing With AI Ordering

the operator

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17 min read

The Voice-AI Operator Bench: What Bojangles, White Castle, Taco John's, and Jersey Mike's Are Actually Doing With AI Ordering

BJ's Restaurants Pulls a Red Robin CFO — Casual-Dining's Finance Talent Market Is Cannibalizing Itself

the pass

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4 min read

BJ's Restaurants Pulls a Red Robin CFO — Casual-Dining's Finance Talent Market Is Cannibalizing Itself

El Pollo Loco Brings In a Potbelly CEO and a Dutch Bros CMO — Which Tells You the Activist Playbook Is Working

the pass

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4 min read

El Pollo Loco Brings In a Potbelly CEO and a Dutch Bros CMO — Which Tells You the Activist Playbook Is Working

Limehome's €75M Is a 90-Day Funding Window Opening — Here's the Math on Why Hotel-Tech Is Hot Again

the bottom line

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9 min read

Limehome's €75M Is a 90-Day Funding Window Opening — Here's the Math on Why Hotel-Tech Is Hot Again

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The Voice Agent Maturity Curve

mise

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12 min read

The Four Margins of a Restaurant

mise

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14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

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9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

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11 min read

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