All posts (494)

Elo Joins Zebra, Re-Enters Foodservice At NRF With Wallaby SCO

the pass

·

4 min read

Elo Joins Zebra, Re-Enters Foodservice At NRF With Wallaby SCO

Lightspeed Ships Lightspeed AI at NRF — A Verbal Cockpit for the SMB Restaurant

the pass

·

5 min read

Lightspeed Ships Lightspeed AI at NRF — A Verbal Cockpit for the SMB Restaurant

Why The Reservation Wars Are Now Three-Front: DoorDash vs Amex vs Booking

the bottom line

·

12 min read

Why The Reservation Wars Are Now Three-Front: DoorDash vs Amex vs Booking

Toast Goes Full Retailer: The Press Release Is About Inventory. The Story Is About Ads.

the pass

·

5 min read

Toast Goes Full Retailer: The Press Release Is About Inventory. The Story Is About Ads.

Desk Review: Toast IQ Goes Multi-Unit

vibe check

·

18 min read

Desk Review: Toast IQ Goes Multi-Unit

Inside Wendy's FreshAI Year Two — The First Brand to Stick With Drive-Thru Voice

the operator

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16 min read

Inside Wendy's FreshAI Year Two — The First Brand to Stick With Drive-Thru Voice

SoundHound's CES Reveal Is Really an OpenTable Story

the pass

·

5 min read

SoundHound's CES Reveal Is Really an OpenTable Story

The Olo Aftermath: What's Left of Public Restaurant SaaS

the bottom line

·

10 min read

The Olo Aftermath: What's Left of Public Restaurant SaaS

Sweetgreen's Spyce Exit Is the Cleanest Sell-Side Story of 2025 — and the Most Honest One

the operator

·

16 min read

Sweetgreen's Spyce Exit Is the Cleanest Sell-Side Story of 2025 — and the Most Honest One

The 2025 Restaurant Ticker Scoreboard: Chili's, Toast, Hilton — and the Spread That Should Worry Vendor CFOs

the bottom line

·

11 min read

The 2025 Restaurant Ticker Scoreboard: Chili's, Toast, Hilton — and the Spread That Should Worry Vendor CFOs

The Reservations Endgame: A Three-Phase Framework for Operators Picking Between DoorDash/SevenRooms, OpenTable, and AmEx Resy Through 2026

mise

·

22 min read

The Reservations Endgame: A Three-Phase Framework for Operators Picking Between DoorDash/SevenRooms, OpenTable, and AmEx Resy Through 2026

Starbucks Hires Its Tech Chief From Amazon — and Amazon's Loss Is Hospitality's Lesson

the pass

·

5 min read

Starbucks Hires Its Tech Chief From Amazon — and Amazon's Loss Is Hospitality's Lesson

Featured More

The Voice Agent Maturity Curve

mise

·

12 min read

The Four Margins of a Restaurant

mise

·

14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

·

9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

·

11 min read

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