All our the-pass news
the pass
·5 min read
Big 5 hotel chains all have AI assistants now. Independents have nothing.
the pass
·6 min read
California's FAST Act, Nearly Two Years In: AB 1228 Is an Automation Accelerant
the pass
·7 min read
The Voice-AI Roll-Up Is Starting
the pass
·7 min read
Sweetgreen Sold the Robot. Now What?
the pass
·5 min read
Cracker Barrel's Q2 was bad. The tariff line was worse.
the pass
·6 min read
Brussels Just Told Voice Agents to Wear Name Tags
the pass
·5 min read
The largest Freddy's franchisee just got larger — JRI buys HCI
the pass
·5 min read
Olo built the back end. Now it wants the front door.
the pass
·6 min read
Burger King's 'Patty' — OpenAI in 500 Headsets, 'Friendliness' Coaching, and the Surveillance Debate
the pass
·5 min read
Sweetgreen guides to negative comps but doubles the Infinite Kitchen footprint — automation is now defense
the pass
·4 min read
The Reservation Wars, Mapped: What Each of the Three Stacks Actually Owns
the pass
·5 min read
AmEx merges Tock into Resy — and quietly flips on a Toast POS integration
Featured
More
Browse all 494 posts
The Voice Agent Maturity Curve
mise
·12 min read
The Four Margins of a Restaurant
mise
·14 min read
The AI Premium in Hospitality M&A: Broker Story or Real Number?
the bottom line
·9 min read
What the DoorDash/SevenRooms Deal Actually Buys
the bottom line
·11 min read