All posts (494)

Yelp Ships AI Voice Agents for Restaurants and 15 Guest Manager Updates

the pass

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6 min read

Yelp Ships AI Voice Agents for Restaurants and 15 Guest Manager Updates

The Yelp-vs.-SevenRooms-vs.-OpenTable Race After Yelp Spring Release

the operator

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16 min read

The Yelp-vs.-SevenRooms-vs.-OpenTable Race After Yelp Spring Release

PAR Technology's 2025 QSR Operational Index: Digital Orders Driving 8% Profit Gains

the pass

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5 min read

PAR Technology's 2025 QSR Operational Index: Digital Orders Driving 8% Profit Gains

The April Scoreboard: Who Actually Shipped AI in Hospitality This Month — and What April 11's TCPA Deadline Did to the Procurement Calendar

mise

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28 min read

The April Scoreboard: Who Actually Shipped AI in Hospitality This Month — and What April 11's TCPA Deadline Did to the Procurement Calendar

What the McDonald's CEO Is Actually Saying About AI in 2025 (and What He Isn't)

the bottom line

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10 min read

What the McDonald's CEO Is Actually Saying About AI in 2025 (and What He Isn't)

The Yum Brands–Byte by Yum Afterimage: How a February Launch Is Shaping April's AI Conversations

the bottom line

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8 min read

The Yum Brands–Byte by Yum Afterimage: How a February Launch Is Shaping April's AI Conversations

Wonder Hires CTO Antonio Silveira Amid a 90-Location Expansion Sprint

the pass

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4 min read

Wonder Hires CTO Antonio Silveira Amid a 90-Location Expansion Sprint

Olo Signs Chipotle Catering Pilot, Lake Street Raises PT — and the SaaS Market Remembers Olo Exists

the pass

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5 min read

Olo Signs Chipotle Catering Pilot, Lake Street Raises PT — and the SaaS Market Remembers Olo Exists

The Chipotle Q1 Call: Rewards Re-Launch, Olo Catering Pilot, and What Active-Member Scale Does for the AI Roadmap

the operator

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18 min read

The Chipotle Q1 Call: Rewards Re-Launch, Olo Catering Pilot, and What Active-Member Scale Does for the AI Roadmap

Burgerbots Opens in Los Gatos at $18 a Burger and 27-Second Assembly

the pass

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6 min read

Burgerbots Opens in Los Gatos at $18 a Burger and 27-Second Assembly

Wingstop's Smart Kitchen vs. Olo's Catering Pilot With Chipotle: Two Competing Visions of Where AI Lives in the Stack

the bottom line

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13 min read

Wingstop's Smart Kitchen vs. Olo's Catering Pilot With Chipotle: Two Competing Visions of Where AI Lives in the Stack

The DoorDash AI Photo Problem: TODAY.com Surfaces a Consumer-Trust Risk Just as Merchants Get AI Tools

the bottom line

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8 min read

The DoorDash AI Photo Problem: TODAY.com Surfaces a Consumer-Trust Risk Just as Merchants Get AI Tools

Featured More

The Voice Agent Maturity Curve

mise

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12 min read

The Four Margins of a Restaurant

mise

·

14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

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9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

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11 min read

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