Vendor directory
Every hospitality AI vendor we cover, in one place. Each entry links to our most recent Vibe Check or relevant Pass coverage. If you build in this space and we don't list you yet, email [email protected] .
POS + AI Suite
Toast
Restaurant POS with seven AI modules covering menu engineering, smart ordering, voice agent, forecast, receipt marketing, loss prevention, and server recommendations.
Read our coverage →Reservations + Guest CRM
SevenRooms
Reservations and guest CRM platform betting on guest-history depth as the AI moat. Strong fit for tasting menus and high-retention concepts.
Read our coverage →Reservations + Ops
Tablecheck
Reservations platform pushing on operations-layer AI — turn prediction, host workflow automation, front-of-house tooling.
Read our coverage →Reservations + Voice Agent
OpenTable
Reservations incumbent, now with a generally-available voice agent for inbound reservation calls. The AI moves the network effect needle.
Read our coverage →Reservations + Operator Mode
Resy
Reservations with a new Operator Mode for multi-unit groups — cross-location waitlist, dynamic pricing, permissioning that actually models hospitality groups.
Read our coverage →Reviews + Smart Reply
Yelp
Reviews platform with a new AI-drafted owner-response tool. We expected the worst; we updated our priors after a thirty-day test.
Read our coverage →POS + AI Scheduler
Lightspeed
Restaurant POS with a quietly excellent AI labor scheduler that punches well above its weight. The sleeper product of the year.
Read our coverage →Distribution + AI Order Optimization
Sysco Smart Order
Distributor-side AI module that recommends weekly orders based on POS-linked sales data. 11% average food-waste reduction in pilot.
Read our coverage →