All our the-operator news
the operator
·20 min read
FSTEC Field Report for Operators: 12 Demos, 4 Decisions, 1 Buyer's Regret
the operator
·20 min read
Olo Goes Private. Here's the Operator Playbook for the Next 90 Days.
the operator
·17 min read
The Drive-Thru Voice Stack in 2025: A Buyer's Framework After Vox, Loman, Presto, SoundHound
the operator
·15 min read
The Phone Is the New Front Door: A $3.5M Bet on Small-Restaurant Voice AI
the operator
·19 min read
Inside McDonald's 'Edge': What Google Cloud Bought the Golden Arches
the operator
·18 min read
Cava's 1,000-Store Math: AUVs Above $3M and the Unit-Economic Case for a Path No One's Walked
the operator
·17 min read
Toast Just Bought the Front Door: Inside the Amex Deal, Toast Go 3, and Sydney
the operator
·20 min read
The Hospitality Operator's EU AI Act Compliance Playbook
the operator
·18 min read
The McHire Post-Mortem: A Vendor-Risk Playbook for Hospitality AI
the operator
·22 min read
What Olo's $2B Sale Really Means for the 750 Chains in Its Book
the operator
·19 min read
Inside Toast's IQ Ecosystem Play — and What 148,000 Locations Actually Buys You
the operator
·16 min read
Chipotle Moves Autocado From Test Kitchen to the Floor
Featured
More
Browse all 494 posts
The Voice Agent Maturity Curve
mise
·12 min read
The Four Margins of a Restaurant
mise
·14 min read
The AI Premium in Hospitality M&A: Broker Story or Real Number?
the bottom line
·9 min read
What the DoorDash/SevenRooms Deal Actually Buys
the bottom line
·11 min read