All our the-pass news
the pass
·5 min read
Bloomberg Businessweek covers OpenTable: Debby Soo's Q&A and why 'restaurants hated us'
the pass
·6 min read
OpenTable's 'system of record' takes effect — and the WA AG is already looking
the pass
·5 min read
ConverseNow × Deliverect: voice AI gets wired into the order-management plumbing
the pass
·4 min read
Starbucks ChatGPT beta: prompt-driven discovery, but the order still completes inside Starbucks
the pass
·6 min read
Toast Drive-Thru ships: Delphi hardware + Incept AI + 55" confirmation screens, gated to 15+ unit chains
the pass
·5 min read
Wingstop loyalty refresh: more free items, less per-redemption friction
the pass
·5 min read
Toast + Ike's Love & Sandwiches: 100 locations, and a sub-segment win that nobody else is talking about
the pass
·4 min read
EU AI Continent Action Plan delivers; Digital Omnibus still in trilogue
the pass
·5 min read
Paytronix data: Starbucks Rewards isn't a coupon book anymore, and that's the model
the pass
·4 min read
Starbucks hit with BIPA class action: the AI-surveillance bill comes due
the pass
·5 min read
The reservation wars enter Round 4: setting up OpenTable's April 16 deadline
the pass
·4 min read
DoorDash Robotics Academy: Dot meets the K-12 STEM curriculum
Featured
More
Browse all 494 posts
The Voice Agent Maturity Curve
mise
·12 min read
The Four Margins of a Restaurant
mise
·14 min read
The AI Premium in Hospitality M&A: Broker Story or Real Number?
the bottom line
·9 min read
What the DoorDash/SevenRooms Deal Actually Buys
the bottom line
·11 min read